Joy Global / P&H Mining use Singlewire InformaCast with CallAware to help keep workers safe.
Image may be NSFW. Clik here to view.InformaCast is used as part of their emergency notification system to quickly alert plant workers of an event and provide information. When used with Singlewire CallAware, managers are also able to monitor when the company emergency number or 911 is dialed within the organization so that on-site first responders can be directed to scene.
InformaCast and InformaCast CallAware allow Joy Global / P&H Mining to leverage their investment in Cisco unified communications infrastructure and Algo Communications Soluitons for alerting manufacturing plant workers in the event of an emergency.
We invite you to watch the short 3 minute video case study below to see how InformaCast is used at Joy Global/P&H Mining.
Joy Global is a holding company that's headquartered in Milwaukee. Largest manufacturing facility for our P and H division is also located in Milwaukee. We manufacture large electric mining shovels, blasthole drills, and draglines. Basically, they are effectively the largest moving machines on Earth.
They are the size of houses yet are still mobile. About two years ago our Safety Department approached us on a way to get people alerted to you either evacuate areas or even just a case of tornadoes or other storms to take shelter. They actually went out on their own and it installed a, an alerting system on their own.
So we were coming in with a phone system about two years behind them. You know, well we're working hard toward is actually integrating the two systems and at some point potentially phasing out the Legacy system. A single button push on our security guards phone is going to activate the system.Our very first test with Informa Cast and with the Legacy Learning System that they had installed, very huge success, the people were amazed that the phones could do that, it was the talk of the plant for about a week, of what we could do with the phones.
So, because we could break down by zones and even down to individual phones, the Safety Department was all over that.
So we knew about the paging capabilities with the InformaCast but it was kind of a secondary product. We originally wanted the Call Aware product to alert the guard shack of someone dialing 911. You know, going around the private, or the internal number that they were supposed to dial. If the Fire Department were to roll up, saying, "Where is your emergency?" Again, 45 acres, we have no idea where this person is.
We did have a gentleman a week and a half ago have a heart attack and they dialed the internal number. The internal first responders showed up but there was a young woman that was right there, right by him when he fell down, had the AD hooked up to him and pretty much every one is certain that she saved his life, 'cause he was the AD picked up no pulse, no heartbeat.
And that, it zapped him and but that you know, that case the call was made, the security guards knew who was calling.
They had someone they could speak to and find out more information but they see them by the one dialing thirty three thirty three, at least that the CallAware system would have made them aware where that call was placed. The nine, nine out of ten comments were to the effect of "I thought this was just a phone system." You know, they didn't have any concept that they're not just phones, but this is a communication system.
You know, their, their so used to you know, the phones is your phone, and your email is your email, and you know, never shall the two meet or at least that was the mind set and the fact that we could use both audio, use audio alerting or visual alerting, that was great.
Want to learn more about Singlewire’s integration with Algo Communications systems as featured in this case study? We invite you to click the link below to request our integration whitepaper.
InformaCast is used as part of their emergency notification system to quickly alert plant workers of an event and provide information. When used with Singlewire CallAware, managers are also able to monitor when the company emergency number or 911 is dialed within the organization so that on-site first responders can be directed to scene.
